How to Care for Your Personalised Gifts (Frames, Mugs, Magazines & More)

Every gift we make is built to last, but a little care goes a long way in keeping it looking the way it did on day one. Here is a quick, honest guide by material.

Acrylic pieces (frames, clocks, keychains) - wipe gently with a soft, dry microfiber cloth. Avoid alcohol-based cleaners or abrasive materials, which can dull the acrylic's shine over time.

Wooden pieces (engraving frames, card holders, the bamboo flute) - dust with a soft, dry cloth and keep away from prolonged moisture or direct sunlight, which can affect the wood's natural finish.

The Personalised Story Magazine - store it flat, away from direct sunlight and humidity, the same way you would care for any printed keepsake, and it will stay vivid for years.

The personalised mug - hand-wash rather than using the dishwasher, and avoid the microwave, to keep the print looking sharp for longer.

Lippan art pieces - dust gently with a soft, dry cloth only; avoid direct sunlight and humidity, both of which can dull the clay and mirror work over time. Since every piece is handmade, small natural variations in the clay are part of the craft, not a flaw worth worrying about.

3D miniatures - display on a flat, stable surface away from direct heat, and handle gently. They are durable, but they are still a handcrafted piece rather than a moulded toy.

If anything about your specific gift ever arrives looking different from what you expected, message us on WhatsApp - we would always rather sort it out than have you living with something that is not right.